We challenge you to find another computer consulting firm in the Cape Town area that would dare to make these promises:

1. 100% Unconditional Satisfaction Guarantee. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.

2. We'll Respond Within 2 hours or Less - Guaranteed. When you call our helpdesk with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 2 hours or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free.

3. No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don't understand their "geek speak".

4. No Unpleasant or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling our job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.

5. All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won't nickel and dime you with "unforeseen" or "unexpected" charges. Some incompetent or unethical technicians will do this because they haven't properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don't feel that is correct or ethical. That's why we guarantee all projects to be done ON TIME with no excuses.

6. Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You'll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line "mystery" bills that don't outline what you are paying for.

7. Never Sell You Something You Don't Need. We see this all the time. Unethical consultants selling their clients software packages or add-ons that they really don't need just to make a sale. As a trusted advisor we will NEVER take this approach. We believe in providing solutions to actual problems and issues and will never put that trust into jeopardy.